/* ============================================================
   LVM Messenger Widget
   ============================================================ */

#lvm-messenger-widget {
    --lvm-color: #0084ff;
    --lvm-color-dark: color-mix(in srgb, var(--lvm-color) 80%, black);
    --lvm-radius: 16px;
    --lvm-shadow: 0 8px 32px rgba(0,0,0,.18), 0 2px 8px rgba(0,0,0,.10);
    position: fixed;
    bottom: 24px;
    right: 24px;
    z-index: 99999;
    font-family: -apple-system, BlinkMacSystemFont, 'Segoe UI', Roboto, sans-serif;
}

/* ── Bulle flottante ── */
.lvm-bubble {
    width: 56px;
    height: 56px;
    border-radius: 50%;
    background: var(--lvm-color);
    border: none;
    cursor: pointer;
    display: flex;
    align-items: center;
    justify-content: center;
    color: #fff;
    box-shadow: var(--lvm-shadow);
    transition: transform .25s cubic-bezier(.34,1.56,.64,1), background .2s;
    position: relative;
    z-index: 2;
    margin-left: auto;
}
.lvm-bubble:hover {
    transform: scale(1.1);
    background: var(--lvm-color-dark);
}
.lvm-bubble.open .lvm-icon-msg  { display: none !important; }
.lvm-bubble.open .lvm-icon-close { display: block !important; }

/* ── Popup ── */
.lvm-popup {
    position: absolute;
    bottom: 68px;
    right: 0;
    width: 320px;
    border-radius: var(--lvm-radius);
    box-shadow: var(--lvm-shadow);
    overflow: hidden;
    background: #fff;
    transform-origin: bottom right;
    animation: lvm-pop-in .25s cubic-bezier(.34,1.56,.64,1) forwards;
}

@keyframes lvm-pop-in {
    from { opacity: 0; transform: scale(.85) translateY(12px); }
    to   { opacity: 1; transform: scale(1)  translateY(0); }
}

/* ── Header ── */
.lvm-popup-header {
    background: var(--lvm-color);
    padding: 18px 16px 20px;
    position: relative;
}

.lvm-popup-close {
    position: absolute;
    top: 10px;
    right: 12px;
    background: none;
    border: none;
    color: rgba(255,255,255,.8);
    font-size: 16px;
    cursor: pointer;
    line-height: 1;
    padding: 2px 4px;
    border-radius: 4px;
    transition: color .15s, background .15s;
}
.lvm-popup-close:hover {
    color: #fff;
    background: rgba(255,255,255,.15);
}

.lvm-agent {
    display: flex;
    align-items: center;
    gap: 12px;
    margin-top: 4px;
}

.lvm-avatar-wrap {
    position: relative;
    flex-shrink: 0;
}

.lvm-avatar {
    width: 52px;
    height: 52px;
    border-radius: 50%;
    border: 2px solid rgba(255,255,255,.4);
    object-fit: cover;
    display: block;
}

.lvm-avatar-placeholder {
    background: rgba(255,255,255,.25);
    color: #fff;
    font-size: 22px;
    font-weight: 700;
    display: flex;
    align-items: center;
    justify-content: center;
}

.lvm-online-dot {
    width: 12px;
    height: 12px;
    background: #44d362;
    border: 2px solid var(--lvm-color);
    border-radius: 50%;
    position: absolute;
    bottom: 2px;
    right: 2px;
}

.lvm-agent-info {
    display: flex;
    flex-direction: column;
    gap: 2px;
}
.lvm-agent-name {
    font-weight: 700;
    font-size: 15px;
    color: #fff;
}
.lvm-agent-role {
    font-size: 12px;
    color: rgba(255,255,255,.8);
}

/* ── Corps ── */
.lvm-popup-body {
    padding: 20px 16px 16px;
    min-height: 90px;
    background: #f5f7fb;
}

.lvm-message-bubble {
    background: #fff;
    border-radius: 0 12px 12px 12px;
    padding: 12px 14px;
    box-shadow: 0 1px 4px rgba(0,0,0,.08);
    max-width: 90%;
    position: relative;
}
.lvm-message-bubble::before {
    content: '';
    position: absolute;
    top: 0;
    left: -8px;
    border: 8px solid transparent;
    border-top-color: #fff;
    border-right-color: #fff;
}

.lvm-message-text {
    margin: 0 0 6px;
    font-size: 14px;
    color: #222;
    line-height: 1.5;
}

.lvm-message-time {
    font-size: 11px;
    color: #aaa;
    display: block;
}

/* ── Footer ── */
.lvm-popup-footer {
    padding: 12px 14px 14px;
    background: #fff;
}

.lvm-start-btn {
    display: flex;
    align-items: center;
    justify-content: center;
    gap: 8px;
    width: 100%;
    padding: 13px;
    background: var(--lvm-color);
    color: #fff !important;
    text-decoration: none !important;
    border-radius: 8px;
    font-size: 14px;
    font-weight: 700;
    letter-spacing: .5px;
    text-transform: uppercase;
    transition: background .2s, transform .15s;
    box-sizing: border-box;
}
.lvm-start-btn:hover {
    background: var(--lvm-color-dark);
    transform: translateY(-1px);
    text-decoration: none !important;
    color: #fff !important;
}

/* ── Responsive mobile ── */
@media (max-width: 480px) {
    #lvm-messenger-widget {
        bottom: 16px;
        right: 16px;
    }
    .lvm-popup {
        width: calc(100vw - 32px);
        right: -8px;
    }
}

/* Assurer que le bouton START CHAT fonctionne toujours */
#lvm-start-chat {
    all: unset;
    box-sizing: border-box;
    display: flex !important;
    align-items: center;
    justify-content: center;
    gap: 8px;
    width: 100%;
    padding: 13px;
    background: var(--lvm-color) !important;
    color: #fff !important;
    border-radius: 8px;
    font-size: 14px;
    font-weight: 700;
    letter-spacing: .5px;
    text-transform: uppercase;
    cursor: pointer !important;
    pointer-events: all !important;
    transition: background .2s, transform .15s;
}
#lvm-start-chat:hover {
    filter: brightness(.9);
    transform: translateY(-1px);
}

/* ── Mode liste des gestionnaires ── */
.lvm-popup-list .lvm-popup-header {
    padding: 14px 16px;
}
.lvm-list-title {
    color: #fff;
    font-weight: 700;
    font-size: 14px;
    margin: 0;
    text-align: center;
}
.lvm-managers-list {
    padding: 8px 0;
    background: #fff;
}
.lvm-manager-item {
    all: unset;
    box-sizing: border-box;
    display: flex;
    align-items: center;
    gap: 12px;
    width: 100%;
    padding: 12px 16px;
    cursor: pointer;
    border-bottom: 1px solid #f0f0f0;
    transition: background .15s;
}
.lvm-manager-item:last-child { border-bottom: none; }
.lvm-manager-item:hover { background: #f7f9fc; }

.lvm-mi-avatar {
    position: relative;
    width: 44px;
    height: 44px;
    flex-shrink: 0;
}
.lvm-mi-avatar img {
    width: 44px;
    height: 44px;
    border-radius: 50%;
    object-fit: cover;
    border: 1px solid #eee;
    display: block;
}
.lvm-mi-initials {
    width: 44px;
    height: 44px;
    border-radius: 50%;
    background: var(--lvm-color);
    color: #fff;
    font-size: 18px;
    font-weight: 700;
    display: flex;
    align-items: center;
    justify-content: center;
}
.lvm-mi-info {
    flex: 1;
    display: flex;
    flex-direction: column;
    gap: 2px;
    min-width: 0;
}
.lvm-mi-name {
    font-weight: 600;
    font-size: 14px;
    color: #222;
}
.lvm-mi-legend {
    font-size: 12px;
    color: #888;
    white-space: nowrap;
    overflow: hidden;
    text-overflow: ellipsis;
}
.lvm-mi-arrow { color: #ccc; flex-shrink: 0; }

/* ── Zone de saisie du message ── */
.lvm-chat-body {
    min-height: 80px;
}

.lvm-input-area {
    display: flex;
    align-items: flex-end;
    gap: 8px;
    padding: 10px 14px;
    background: #fff;
    border-top: 1px solid #f0f0f0;
}

.lvm-textarea {
    flex: 1;
    border: 1px solid #e0e0e0;
    border-radius: 20px;
    padding: 9px 14px;
    font-size: 13px;
    font-family: inherit;
    resize: none;
    outline: none;
    line-height: 1.4;
    color: #333;
    background: #f7f9fc;
    transition: border-color .2s, background .2s;
    max-height: 80px;
    overflow-y: auto;
}
.lvm-textarea:focus {
    border-color: var(--lvm-color);
    background: #fff;
}
.lvm-textarea::placeholder { color: #aaa; }

.lvm-send-btn {
    all: unset;
    box-sizing: border-box;
    width: 36px;
    height: 36px;
    min-width: 36px;
    border-radius: 50%;
    background: var(--lvm-color);
    color: #fff;
    display: flex;
    align-items: center;
    justify-content: center;
    cursor: pointer;
    transition: background .2s, transform .15s;
    flex-shrink: 0;
}
.lvm-send-btn:hover {
    filter: brightness(.9);
    transform: scale(1.08);
}

.lvm-hint {
    text-align: center;
    font-size: 11px;
    color: #bbb;
    margin: 0;
    padding: 6px 14px 10px;
    background: #fff;
}

/* ── Header mini pour mode list étape 2 ── */
.lvm-chat-header-mini {
    display: flex;
    align-items: center;
    gap: 10px;
    padding: 10px 14px;
    background: var(--lvm-color);
    border-bottom: 1px solid rgba(0,0,0,.08);
}

.lvm-back-btn {
    all: unset;
    cursor: pointer;
    color: rgba(255,255,255,.8);
    display: flex;
    align-items: center;
    padding: 4px;
    border-radius: 4px;
    transition: color .15s, background .15s;
}
.lvm-back-btn:hover { color: #fff; background: rgba(255,255,255,.15); }

.lvm-chat-agent-mini {
    display: flex;
    align-items: center;
    gap: 8px;
}
.lvm-chat-agent-mini .lvm-mi-name { color: #fff; }
.lvm-chat-agent-mini .lvm-mi-legend { color: rgba(255,255,255,.75); }